Privacy Policy

1. Introduction and Scope

This Privacy Policy governs the collection, processing, and use of personal data by gg198, operating at https://gg198.cam and all associated mobile applications and services (collectively, "the Platform"). This policy applies to all users who access or register for gg198 services, including residents of Indonesia and international users accessing the platform from permitted jurisdictions.

By creating an account or using gg198 services, you acknowledge that you have read, understood, and consent to the data practices described in this Privacy Policy. If you do not agree with these terms, you must discontinue use of the platform immediately.

gg198 acts as the data controller for all personal information collected through the platform. We determine the purposes and means of processing your personal data and bear responsibility for its protection and lawful use.

2. Information We Collect

gg198 collects several categories of personal information necessary to provide gaming services, ensure security, and comply with legal obligations:

2.1 Information You Provide Directly:

• Registration Data: Full legal name, date of birth, gender, residential address, email address, mobile phone number, and chosen username/password
• Identity Verification Documents: Government-issued identification (KTP, passport, driver's license), proof of address documents, selfie photographs for KYC compliance
• Financial Information: Bank account details (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP), e-wallet account information (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history, deposit and withdrawal records
• Communication Data: Messages sent to customer support, feedback submissions, survey responses, promotional preferences

2.2 Information Collected Automatically:

• Device Information: IP address, device type and model, operating system, browser type and version, unique device identifiers, mobile network information
• Usage Data: Pages viewed, games played, bet history, login/logout times, session duration, click patterns, feature usage statistics
• Location Data: Geographic location derived from IP address to verify jurisdiction compliance and prevent unauthorized access from restricted territories
• Cookies and Tracking Technologies: Session cookies, persistent cookies, web beacons, and similar technologies to enhance user experience and platform functionality

2.3 Information from Third Parties:

• Payment Processors: Transaction verification data from Indonesian banks and e-wallet providers
• Identity Verification Services: Results from third-party KYC and anti-fraud screening services
• Game Providers: Gameplay data and statistics from Pragmatic Play, Evolution Gaming, Microgaming, and other content partners

3. How We Use Your Information

gg198 processes your personal data for the following legitimate purposes:

gg198 does not sell, rent, or trade your personal information to third parties for their marketing purposes. We only share data as described in Section 5 of this policy.

4. Data Security Measures

gg198 implements comprehensive technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction:

• Encryption: All data transmission between your device and our servers is protected by 256-bit SSL/TLS encryption, the same standard used by major financial institutions
• Data Storage: Personal information is stored on secure servers located in certified data centers with physical access controls, surveillance, and redundant backup systems
• Access Controls: Strict role-based access permissions ensure only authorized gg198 personnel can access personal data on a need-to-know basis for legitimate business purposes
• Password Security: User passwords are hashed using industry-standard cryptographic algorithms and are never stored in plain text
• Network Security: Firewalls, intrusion detection systems, and regular security audits protect against cyber threats and unauthorized network access
• Employee Training: All gg198 staff receive mandatory data protection training and are bound by confidentiality agreements
• Third-Party Audits: Regular independent security assessments verify the effectiveness of our data protection measures

While gg198 employs industry-leading security practices, no system is completely impervious to attack. You play a critical role in protecting your account by maintaining strong, unique passwords and never sharing login credentials with others.

5. When We Share Your Information

gg198 may share your personal data with the following categories of third parties under strict confidentiality and security requirements:

• Payment Service Providers: Indonesian banks (BCA, BRI, BNI, Mandiri) and e-wallet operators (OVO, DANA, GoPay, ShopeePay, LinkAja) receive necessary transaction data to process deposits and withdrawals
• Game Content Providers: Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Habanero, Spribe, and other game suppliers receive limited data required to deliver gaming services and track gameplay
• Identity Verification Services: Third-party KYC and anti-fraud screening providers verify your identity and assess account risk as part of regulatory compliance
• Customer Support Tools: Live chat and helpdesk software providers process communication data to enable customer service delivery
• Analytics and Performance Monitoring: Aggregated, anonymized data may be shared with analytics services to improve platform functionality and user experience
• Legal and Regulatory Authorities: We disclose personal data when required by law, court order, or regulatory request, or to protect gg198's legal rights and interests
• Business Transfers: In the event of merger, acquisition, or sale of assets, personal data may be transferred to the acquiring entity under equivalent privacy protections

All third-party service providers are contractually obligated to maintain the confidentiality and security of your data and may only use it for the specific purposes we authorize.

6. Data Retention and Deletion

gg198 retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

Retention Periods:

• Active Accounts: Personal data is retained throughout the duration of your active account relationship with gg198
• Closed Accounts: After account closure, most personal data is deleted within 90 days, except for information we must retain for legal or regulatory reasons
• Transaction Records: Financial transaction data and betting history are retained for 7 years to comply with anti-money laundering regulations and tax requirements
• Identification Documents: KYC verification documents are retained for 7 years following account closure as required by licensing authorities
• Marketing Communications: If you unsubscribe from promotional emails, your contact details are retained on a suppression list to ensure we do not contact you again

You may request deletion of your personal data by contacting our Data Protection Officer. We will comply with deletion requests except where we have a legal obligation or legitimate interest to retain specific information.

7. Your Privacy Rights

As a user of gg198, you have the following rights regarding your personal data:

• Right of Access: Request a copy of the personal data we hold about you, including details of how it is processed
• Right to Rectification: Request correction of inaccurate or incomplete personal information in your account
• Right to Erasure: Request deletion of your personal data in certain circumstances, subject to legal retention requirements
• Right to Restrict Processing: Request limitation of how we use your data in specific situations
• Right to Data Portability: Receive your personal data in a structured, commonly used format or request transfer to another service provider
• Right to Object: Object to processing of your personal data for direct marketing purposes or based on legitimate interests
• Right to Withdraw Consent: Withdraw previously given consent for data processing activities, though this may affect service availability

To exercise any of these rights, contact our Data Protection Officer at [email protected] with your account details and specific request. We will respond within 30 days and provide reasons if we cannot fulfill your request.

8. Cookies and Tracking Technologies

gg198 uses cookies and similar tracking technologies to enhance platform functionality, analyze usage patterns, and personalize your experience. Cookies are small text files stored on your device when you visit the website.

Types of Cookies We Use:

• Essential Cookies: Necessary for platform operation, including login authentication, session management, and security features. These cannot be disabled without affecting site functionality.
• Performance Cookies: Collect anonymous data about how visitors use the platform, helping us identify technical issues and optimize performance.
• Functionality Cookies: Remember your preferences (language, display settings, game favorites) to provide a personalized experience.
• Analytics Cookies: Track aggregate usage statistics to understand user behavior and improve services.

You can manage cookie preferences through your browser settings. Blocking certain cookies may limit platform functionality. Most browsers allow you to delete existing cookies and set preferences for accepting new ones.

9. International Data Transfers

While gg198 primarily serves Indonesian residents, some personal data may be transferred to and processed in countries outside Indonesia, particularly when using third-party service providers based in other jurisdictions (e.g., game content servers in Europe, payment processors in Singapore).

When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws. These safeguards include:

• Standard contractual clauses approved by data protection authorities
• Transfer to countries with adequate data protection regulations
• Compliance with international data protection frameworks
• Technical and organizational security measures equivalent to those applied in Indonesia

10. Children's Privacy Protection

gg198 services are strictly intended for adults aged 21 years and older. We do not knowingly collect, store, or process personal information from individuals under 21 years of age.

If we discover that we have inadvertently collected personal data from a minor, we will delete such information immediately and terminate the associated account. Parents or guardians who believe their child has provided personal information to gg198 should contact us immediately at [email protected].

We implement age verification measures during registration and may request identification documents to confirm user age. Providing false age information constitutes a material breach of our Terms and Conditions and will result in account closure and forfeiture of funds.

11. Changes to This Privacy Policy

gg198 may update this Privacy Policy periodically to reflect changes in our data practices, legal requirements, or business operations. We will notify users of material changes through prominent notice on the website, email communication, or in-account messaging.

The "Last Updated" date at the bottom of this document indicates when the policy was most recently revised. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your personal information.

Continued use of gg198 services after policy changes take effect constitutes acceptance of the revised terms. If you do not agree with updated provisions, you must discontinue use and may request account closure.

12. Contact Information and Data Protection Officer

For questions, concerns, or requests regarding this Privacy Policy or gg198's data practices, please contact our Data Protection Officer:

• Email: [email protected]
• Subject Line: "Privacy Inquiry" or "Data Protection Request"
• Response Time: We aim to respond to all privacy inquiries within 7 business days

When contacting us about your personal data, please include your full name, account username (if applicable), and detailed description of your request to help us process your inquiry efficiently.